Bring us
the problem.
We help small businesses fix what slows them down. We’re software engineers with 30+ years of experience between us, and we use AI only where it helps.
Came in
Missed call at 2:12pm, while you were on a job
Done the way you approved
- Texted back within a minute: “Sorry we missed you. How can we help?”
- Jordan replied: leaking kitchen tap, free tomorrow morning
- Checked your calendar: 9:00–10:00 is open
- Drafted a booking with the address and job notes
Needs you
Book Jordan for a tap repair tomorrow at 9:00?
Sound familiar?
Problems small business owners often describe.
- Admin eats my evenings and weekends.
- We find the jobs you repeat every week and take them off your plate, often with software you already pay for.
- I spend half my life chasing people to pay me.
- Reminders you’ve approved go out on schedule from your invoicing software, so you stop chasing payments by hand.
- I can’t pick up while I’m on a job.
- Missed callers get a text back that you’ve approved, and new work is drafted into your calendar for you to confirm.
- I type the same thing into three different places.
- We connect the tools you use, so information is entered once and shows up everywhere it’s needed.
- Everything has to go through me.
- We map how the work actually runs, hand the routine steps to a system, and keep the decisions with you.
- I know I should use AI. I don’t know where to start.
- One conversation about your business, then a list of what’s worth doing, what isn’t, and what each costs.
How we work
Fix one thing first
Start with one problem, at a price that suits a small business. Do more only if it has paid for itself.
We’ll tell you when AI is the wrong answer
Sometimes a setting in software you already own, or a simple spreadsheet, is enough. Sometimes the best advice is to leave things as they are.
You see the whole bill
The first call and the plan are free. Before any work starts, you get a fixed price, the expected monthly cost with a spending cap you set, and how much of your time it needs.
You stay in charge
You approve every new kind of message before it reaches a customer or touches money. After that it can run on its own, and you can switch it off at any time.
Your data stays private
We sign a confidentiality agreement before we see real data, tell you in writing which services will process it, use providers that don’t train AI on it, and remove our access when the work ends.
You own everything
Accounts, code and data are in your name. You get handover notes, so it keeps running or someone else can look after it.
Small firms are falling behind
37% vs under 20%
US firms using AI: those with 250+ staff, against those with four people or fewer. Since December 2025, use has grown at firms with 20+ staff but not at smaller ones.
14%
of 1,256 US small business owners surveyed are fully integrating AI into how their business runs, though 76% use it in some way.
Most owners have tried AI, but few have made it work inside the business. We help with that part.
Why we start with the problem
Between us, we’ve spent more than 30 years building software. We started out writing every line of code by hand. Today, one clear sentence can get a working first draft.
Each new set of tools promised to fix everything. The projects that worked were the ones where we understood the problem first. AI is the fastest tool we’ve had, and we use it like any other.
RAND, a US research group, asked 65 experienced engineers why AI projects fail. The reason they gave most often was that the problem had been misunderstood. RAND, 2024
Then
public class InvoiceReminder {
private final MailService mail;
private final InvoiceRepository invoices;
public void sendOverdueReminders() {
for (Invoice inv : invoices.findOverdue(14)) {
String body = Templates.render("reminder", inv);
mail.send(inv.getCustomerEmail(), body);
inv.markReminded();
}
}
}Now
“Every Friday, send a friendly reminder to customers whose invoices are more than 14 days overdue.”
What’s slowing your business down? Tell us, and we’ll reply within two working days.
Or email hello@tedpoint.ai